Frequently Asked Questions
Good questions.
Straight answers.
A little clarity before your next step.
Informational preview · Benefits and availability to confirm
15 questions
Getting started
Can I enroll or book care now?
Not yet. You can explore the site and take the health quiz. It does not create an account, take payment, or book a visit.
Who is Northguard for?
Northguard is being designed around veterans and life after service. Final eligibility and family options will be confirmed before enrollment.
Is Northguard part of the VA?
No. Northguard is an independent experience from Freeman Medical. It does not establish, change, or replace VA benefits.
Membership & costs
What is the proposed price?
The proposed individual starting price remains $49 per month. Final pricing, benefits, fees, and terms still need confirmation.
What would membership include?
Urgent care, primary care, and care guidance are the proposed core. Mental health, dermatology, and prescription savings are being evaluated. No benefit is confirmed as included yet.
Can family members join?
Family options are being explored. Household eligibility, age limits, and pricing have not been confirmed.
Is this health insurance?
No. A care membership is not health insurance. It does not replace emergency, hospital, or other coverage. Insurance payment arrangements are not confirmed.
How would cancellation work?
Billing has not started. Renewal, cancellation, and any refund terms will be shown before paid enrollment.
Care & programs
Who would provide care?
Independent licensed clinicians through the planned partner network would make clinical decisions. The treating practice and any pharmacy would be identified before you use their services.
Are optional programs included?
No optional program is confirmed as included. Weight management, TRT, and other programs would have separate pricing and clinical review if activated.
Are TRT or peptides available now?
No. Those pages are informational previews. No specific peptide is offered and no prescription, product, or result is guaranteed.
Does the glossary list confirmed services?
No. It explains health and support topics. The available services, clinical scope, and membership benefits must be confirmed separately.
Using this preview
What happens to my quiz answers?
Your general preference answers stay in the page. They are not sent to a care team or saved by the Northguard application. You can edit them or start over.
Can I send medical information here?
No. This preview does not accept health records, symptoms, skin photos, or clinical messages. Public contact details and secure clinical access are still to come.
Is this for emergencies?
No. This website does not provide care or monitor messages. For a medical emergency, contact local emergency services.
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A LITTLE HELP GOES A LONG WAY
Find your way forward.
THE HEALTH QUIZ
Your concerns.
A useful starting point.
Fourteen questions about your health, routines and care history. Optional contact details at the end. A summary you can keep.
Take health quizWhat happens to my answers?
They stay in the current tab. The quiz does not submit information, request a callback or connect you with a clinician. You can edit or clear answers, or download a personal summary.
Do I need to give my contact details?
No. First name, last name, email, phone and military connection are optional. There is no street-address field. Contact details are excluded from downloads unless you choose to include them.
Does the quiz tell me which treatment I need?
No. It organizes self-reported information and suggests reading by topic. It does not diagnose, provide a health score or determine eligibility for treatment.
The next step
Your next chapter.
Your starting point.
Organize your health concerns and questions for a future care conversation.
Take health quiz14 health questions · Your answers stay in this tab